Receptionist / Administrative Support
📍 Miami, FL – On-site
🔹 Only candidates with U.S. work authorization will be considered.
At Pacifica Continental, we are currently working with a prestigious international bank with offices in Miami to recruit a Receptionist / Administrative Support professional. This is a fantastic opportunity to join a highly professional and dynamic environment, serving as the first point of contact for clients and visitors.
Greet and welcome visitors in a professional and friendly manner
Operate the PBX or multi-line telephone system to answer and direct incoming calls
Maintain the reception and client-facing areas, ensuring they are organized and presentable
Provide timely and courteous communication to visitors and callers
Offer general administrative assistance to internal departments
Handle sensitive information with discretion and confidentiality
Manage office supplies and equipment inventory
Process incoming and outgoing mail and packages
Support subtenants with administrative requests and logistics
Act as liaison with building management for updates and coordination
Assist in data entry tasks and maintain accurate internal records
Open IT support requests and ensure front desk tech runs smoothly
Communicate with vendors for office-related services and supplies
Assist employees with facilities and parking-related inquiries
Monitor and respond to facilities emails and service tickets
Enforce and communicate office administrative policies
Provide backup coverage for both administrative and facilities support teams
Perform any other tasks as assigned
Minimum 1 year of experience in customer service, front desk, or receptionist roles
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Strong organizational skills and ability to manage multiple priorities
Excellent interpersonal and communication skills
Ability to thrive in a team-oriented, structured corporate environment
High School Diploma or equivalent required
English and Portuguese – Excellent verbal and written communication required
Spanish is a strong plus