At Pacifica Continental, we are looking for a talented Onboarding Hub Analyst to join the team of a well-established international bank experiencing strong growth in Miami. This is a great opportunity to be part of a dynamic and expanding financial institution.
Primary Responsibilities: • Review necessary consultations, screenings, and analysis including but not limited to Google searches, Lexis Nexis and perform due diligence reviews of existing and potential new high-risk customers. • Review of new account documentation and verification of CIP requirements • Responsible for performing a variety of fraud detection related activities in support of Customer Identification Program (CIP), Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) regulations designed to prevent financial-related crimes. • Review KYCs and documentation received for new clients or new parties to existing accounts and Reviews client documentation for the Onboarding process. • Support and coordinate inquiries and investigations regarding the Account Opening process or signors updates. • Approve or escalate High Risk accounts following the established process. • Completes the account opening process in such cases where no escalation is required for all new accounts; includes completing applications, reviewing documentation, and submitting to Account Opening. • Perform quality checks to make sure accounts are properly documented prior submission to execution. • Acting as quality gate keeper, ensuring, and maintaining customer records accord to the requirements • Provide support to RMs/ ROs and internal areas, assisting with Onboarding process. • Ability to process all services requests in a timely matter. • Work with cross-functional and product groups in support of KYC programs. • Support Audit and Regulators demands. • Support new credit card requests • Monitor and conduct periodic reviews of third party outsourced activities related to account opening • Open accounts at core systems • Provide support to all business lines when onboarding clients • Ensure performance to meet requirements and SLAs • Support projects and process improvement initiatives • Report and maintain records of exceptions
Qualifications: • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Excellent computer, people skills, as well as organizational skills. Flexible Schedule that may require to do overtime. • Strong analytical and time management skills • Excellent attention to detail • Ability to multi-task and work independently • Ability to work with tight deadlines as part of a team. • Ability to interact with Auditors, Compliance and Independent Control Groups as required.
Education and Experience: High School Diploma or Bachelor’s degree preferred in Business Administration, Accounting, or Finance; with one (1) to three (3) years’ experience related to Onboarding and banking experience, BSA; or an equivalent combination of education and experience.
Language Skills: Fluent in English and Portuguese or Spanish.